Cookies Policy | Neospin Casino

1. About cookies and similar technologies

Cookies are small text files that a website may store on your computer, mobile phone, tablet or another internet-connected device when you visit. They allow a website to recognise a device and remember certain information about a visit. Cookies can support essential website functions, improve security, remember preferences and help website operators understand how their services are used.

Neospin Casino may also use technologies that perform similar functions, including pixels, tags, software development kits, local storage and other tracking or storage technologies. These tools may collect information about a device, browser, website activity or interaction with particular features. In this policy, the word cookies includes cookies and similar technologies unless a separate explanation is required.

Some cookies may be placed by Neospin Casino, while others may be placed by service providers that support the website. Cookies can be session cookies, which are generally removed when you close your browser, or persistent cookies, which remain on your device for a longer period. The duration of a cookie depends on its purpose, technical configuration and the settings applied to your browser or device.

A cookie will not usually identify you by name on its own. However, information collected through cookies may be linked with information connected to your account, device or use of the website. Where information is personal information, it will be handled in accordance with applicable privacy requirements and the Neospin Casino Privacy Policy.

The cookies and similar technologies used on the website may change as our systems, features, service providers and legal requirements develop. This policy gives general information about the main purposes for which these technologies may be used. It is not intended to provide an exhaustive list of every cookie that may appear on every page or device.

2. Why cookies may be used

Cookies may be used for different purposes depending on the page you visit, the features you use and the services required to operate the website. Some cookies are essential and may be used automatically, while optional cookies may require your consent or may be managed through a cookie preference tool.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with page navigation, account sessions, login processes, security controls, fraud prevention, load balancing and the delivery of requested services. Without these cookies, parts of the website may not operate correctly. Because they are needed for essential functions, they may not be available for deactivation through ordinary cookie preference controls.

Functionality cookies

Functionality cookies help remember choices and settings made during a visit. They may support preferences relating to language, region, display settings, session details or other website options. If you disable these cookies, the website may still be available, but some preferences may not be saved and you may need to enter or select them again.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on a page, navigation paths, technical errors and general website performance. This information may be assessed in an aggregated or statistical form to identify improvements, monitor reliability and make the website easier to use.

Security and risk management technologies

Cookies and related technologies may support website, account and user security. They may assist with detecting unusual activity, preventing unauthorised access, protecting account sessions, reducing fraud and maintaining the integrity of online gambling services. If these technologies are blocked, certain account, verification or security features may be limited or unavailable.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure the performance of communications and campaigns. They may show whether content has been viewed or interacted with, or help make marketing information more relevant to your interests. These technologies are not intended to override responsible gambling protections or encourage gambling that is unsafe or unsuitable. Promotional communications remain subject to applicable terms, preferences and responsible gambling requirements.

3. Third-party services and information handling

Neospin Casino may use service providers to support website hosting, functionality, analytics, security, customer support, communications, payment-related processes and other technical operations. These providers may use cookies or similar technologies on our behalf, or may receive information generated when those technologies operate on the website.

Third-party services may have their own privacy and cookie policies. Those policies may explain how a provider collects, uses, stores or shares information through its services. We recommend reviewing the relevant information provided by a third party if you want to understand its practices. The identity and availability of third-party services may change, so this general policy does not contain a complete list.

Information collected through cookies may include an internet protocol address, browser type, device details, operating system, approximate location, pages visited, referring pages, date and time of activity, interactions with website features and information about technical events. The information collected will depend on the technology used and the settings applied to your device.

Cookie information may be processed in Australia or another country, depending on the systems used by Neospin Casino and its service providers. We take reasonable steps to protect information and to manage it in accordance with applicable privacy obligations. Further information about collection, use, disclosure, overseas handling, retention and security is provided in the Privacy Policy.

Cookies may also support age, identity, account, security and responsible gambling processes where those processes are relevant to the services you use. Cookies do not replace any checks, controls or information that may be required before an account can be opened, used or maintained. They are one part of the technical systems used to help operate and protect the website.

4. Managing your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, the tool may allow you to accept optional cookies, reject optional cookies or choose particular categories. Your preferences may be remembered using a cookie or similar technology. If you delete that technology, your preference may not be retained and you may be asked to make the selection again.

You can also manage cookies through your web browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. Depending on your browser, you may be able to receive a warning before a cookie is stored or reject cookies automatically. The controls vary between browsers and devices, so refer to the instructions or support information provided by the relevant browser or device manufacturer.

Deleting cookies may remove saved preferences and require you to enter information again.
Blocking all cookies may affect account access, website navigation, security checks and other essential functions.
Disabling optional cookies may reduce personalisation, analytics or website performance features.
Cookie settings may apply only to the browser or device on which they are changed.
If you use more than one browser or device, you may need to manage preferences separately on each one.
Browser settings may not remove information that has already been collected or stored by a service provider.
Some strictly necessary cookies cannot be disabled through the website because they support core functions.

Where a cookie preference tool is available, you may be able to return to it and change your choices. You can also clear cookies from your browser at any time. If you choose not to accept optional cookies, the website should continue to operate where possible, but certain functions may be limited. Your choices about optional cookies do not necessarily affect information collected through other lawful means or information required to provide services you request.

If you use a shared device, other people may be able to access information retained in the browser or view activity associated with the device. You should sign out of your account and manage browser data carefully when using a device that is also used by another person. You are responsible for checking that your settings are suitable for the browser, device and account you use.

5. Privacy, security and changes to this policy

We use reasonable administrative, technical and organisational measures to protect information handled through the website. These measures may include access controls, security monitoring, system safeguards and processes designed to reduce the risk of unauthorised access, alteration, disclosure or loss. However, no website, device, electronic storage system or method of transmission can be guaranteed to be completely secure.

You can help protect your information by keeping your browser and device software updated, using appropriate security settings, signing out after using your account and avoiding the disclosure of passwords or access codes to other people. If you believe that your account or device has been accessed without authorisation, follow the security or support process made available on the website.

Neospin Casino is intended for eligible adults who meet the applicable requirements for online gambling services. Cookies and similar technologies are not intended to remove or reduce responsible gambling protections. If you have concerns about your gambling, review the responsible gambling information and tools available on the website, consider taking a break and seek appropriate support.

This policy does not limit any rights you may have under applicable Australian privacy laws. Depending on the circumstances, you may have rights relating to access, correction or the handling of personal information. Details about those rights and how to make a privacy-related request are set out in the Privacy Policy. If you have a question about this Cookies Policy, use the contact option or support channel made available on the website.

We may update this Cookies Policy when our website, technology, service providers, cookie practices or legal obligations change. The updated version will be published on this page, with a revised effective date where appropriate. Changes take effect when published unless a later date is stated. You should review this page from time to time to remain informed about how cookies and similar technologies are used. If a change requires a new choice or consent, a notice or preference tool may be displayed when you next visit the website.